Privacy Policy

Effective Date: 09-April-2025

Last Updated: 09-April-2025

Engicell ("we", "us", or "our") respects your privacy and is committed to protecting the personal information you provide to us when using our platform at https://sms.engicell.com ("Service" or "Site").

This Privacy Policy explains how we collect, use, disclose, and protect your information. By accessing or using our Service, you agree to the practices described in this policy.


1. Information We Collect

a) Information You Provide

  • Account Information: Name, email address, phone number, company name, and billing details.
  • SMS Content: Message content and recipient phone numbers that you submit through our Service.

b) Automatically Collected Information

  • Device & Usage Data: IP address, browser type, operating system, access times, and pages viewed.
  • Cookies: We use cookies and similar tracking technologies to enhance your experience and analyze usage.

2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain the SMS platform.
  • Authenticate users and manage accounts.
  • Process payments and deliver services.
  • Improve the Site’s functionality and user experience.
  • Communicate with you regarding updates, billing, and support.
  • Monitor and prevent fraud, abuse, or other unauthorized activity.

3. Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Service Providers: Trusted third parties who perform services like payment processing or server hosting.
  • Legal Requirements: If required by law or in response to valid legal requests (e.g., subpoena or court order).
  • Business Transfers: If Engicell is involved in a merger, acquisition, or asset sale.

4. Data Security

We implement industry-standard technical and organizational measures to protect your data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.


5. Your Rights & Choices

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal data.
  • Object to or restrict certain data processing activities.
  • Withdraw consent at any time (where applicable).
  • Opt out of marketing communications via the "unsubscribe" link.

To exercise any of these rights, please contact us at [[email protected]].


6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.


7. Third-Party Services

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.


8. International Users

If you are accessing our Service from outside [your country, e.g., the United States or the EU], you consent to the transfer of your data to our servers located in [insert applicable country] and understand your data may be processed in accordance with this Privacy Policy.


9. Children’s Privacy

Our Service is not intended for individuals under the age of 13 (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal data from children.


10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the Service after such changes constitutes your acceptance.


11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📧 Email: [[email protected]]

🌐 Website: https://sms.engicell.com